Frequently Asked Questions
Everything you need to know about our sustainable period underwear.
How do I choose the right size for my period underwear?
We recommend following our detailed size guide located on each product page. Our underwear is designed to fit true to size, but if you are between sizes, we suggest sizing up for maximum comfort during your cycle.
How do I wash and care for my garments?
To ensure longevity, rinse your underwear in cold water until the water runs clear, then machine wash on a cold, delicate cycle without fabric softener or bleach. Always hang dry; avoid using a tumble dryer.
What is your return policy for intimate apparel?
For hygiene reasons, we can only accept returns on unworn items in their original, sealed packaging within 30 days of purchase. However, we offer a 'First Pair Guarantee' where you can try one pair and if it doesn't work for you, we will issue a refund or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
Are your products eco-friendly and safe?
Yes, our products are made from sustainable fabrics and are certified free from harmful chemicals and PFAS. We prioritize both your health and the health of the planet in every stitch.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.